Home/FAQ

Questions, answered straight.

The reading & quiz

Do I need my exact birth hour?

No — the quiz works without it and tells you so. But the hour decides your hour pillar and often flips the Day Master's strength, so if you can find it (birth certificate, family records), enter it.

Is my birth data stored anywhere?

No. The calculation runs entirely in your browser; your date, hour and birthplace never reach our servers. You can disconnect from the internet and the quiz still works.

Why is the reading the same every time I run it?

On purpose. A chart that changes between visits cannot be checked or argued with. The engine is deterministic — same birth data, byte-for-byte identical reading.

Can the reading predict my future?

No. It is a traditional interpretive system applied consistently, offered for cultural and entertainment purposes. We make no promise of luck, wealth, health or outcomes.

The bracelets

How do I pick the right size?

Measure your wrist with a strip of paper — the full guide with a size table is on Materials & care. All strands fit most wrists (14–17 cm) via the elastic cord.

Is the cinnabar real?

It is a cinnabar-bearing mineral composite — cinnabar crystal in a resin binder, the standard form for carved Chinese ornaments. We disclose this on every listing because many shops do not.

Which bracelet matches my elements?

Take the element quiz first — the result names your favourable elements and links the matching strand. If you already know, the shop pages list each stone's traditional temperament.

Shipping & returns

How much is shipping, and is tax included?

Price includes tax. No hidden fees. Shipping is free to the United States with no minimum order — the total you see at checkout is the total you pay, with no handling or service fees added.

Where do you ship from and how long does it take?

Direct from Hangzhou, China. Typically 7–14 days to the US with tracking on every order. Details by region on Shipping.

What is your return policy?

30 days on unworn pieces for a refund; anything arriving damaged is replaced free. The how-to is on Returns.

Privacy & orders

Do I need an account to order?

No. Checkout is guest-only — we ask for your email and delivery address, nothing more. You can set a password afterwards if you want an order history, but it is entirely optional.

How do I check my order without an account?

Use the tracking link in your confirmation or shipping email, or enter your order number plus the email you ordered with on Track your order. Lost the order number? Enter your email there and we will send the links for every order on that address.

What do you store about an order?

Only what fulfillment requires: name, shipping address, order contents and payment status. No birth data, ever — see Privacy.